August 26, 2020
Driving test chaos as website crashes AGAIN as 100,000 people queue to book online

THOUSANDS of learner drivers were struggling to book their driving test this morning after the DVSA website crashed again.

More than 100,000 people were placed in a virtual queue after more driving test slots were released today.

Learners had complained that the website was still crashing for them shortly after it reopened after 8am this morning.

The Driver & Vehicle Standards Agency (DVSA), which is in charge of booking driving tests, says the website is now working – but with the queuing system in place.

It comes after the DVSA website also crashed on Friday as it opened for the first time since the coronavirus crisis.

The government suspended driving tests on March 20 as the UK was gripped by the coronavirus pandemic.

Frustrated learner drivers joked the DVSA could “keep their licence” this morning after struggling to get online.

One tweeted: “Just gone to book my driving test to be in a queue with 73,000 PEOPLE, just keep my licence who can be arsed.”

Another said: “Just logged onto the driving test… I have 105,092 users in front of me in the queue…”

A third tweeted: “Probably the longest queue I have had in my entire life 99,606. Wish me luck.”

A fourth said: “Nothing like spending four days doing maintenance on your site, only for it to crash 30 seconds after re-opening. Cracking effort.”

Another tweeted: “Absolutely ridiculous service DVSA wasted 12 hours of my time trying to book a driving test on Friday and Saturday, then closing the website until today for ‘essential maintenance’ yet all the website still does is crash!”

When Britannia Driving School tried to access the DVSA website this morning, we were placed in a queue with 192145 people ahead of us.

The DVSA is only releasing limited driving slots so that learners and examiners can comply with social distancing restrictions.

It confirmed in a tweet that it had 35,675 tests available over the next 6 weeks, but it’s not clear if the DVSA is offering spaces beyond this timeframe.

The DVSA was supposed to release more tests this Monday, August 24, but it pushed the next batch back until 8am today due to “unprecedented demand”.

It said “essential maintenance” was done over the weekend to help the website to cope with the number of bookings.

Those who had their driving tests booked before lockdown measures were introduced were allowed to rebook from July 25 to help with the backlog.

The theory tests resumed on July 4.

The DVSA apologised to those who were struggling to get online in a tweet this morning.

It tweeted: “Driving test booking service update.

“For those who have experienced a problem with getting into the booking system, please try again.

“You should now be able to get into the booking system queue. Sorry for any inconvenience.”

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July 22, 2020
Driving Tests restart today in England .

LEARNER drivers in England are able to take their tests again from today – but it won’t be the same as before. Driving tests were suspended in March at the start of lockdown to help stop the spread of the deadly covid 19.

Lessons and theory tests were allowed to restart in England from July 4th but learner drivers have been forced to wait two more weeks to take their practical. Easing lockdown measures is a matter for devolved governments so car practical tests won’t go ahead in Wales until August 17.

Dates for when tests can start again in Scotland and Northern Ireland haven’t been confirmed yet.

Those who had their tests cancelled due to lockdown will be prioritised to clear a backlog of Brits waiting to get their licences.

New bookings are taking a back seat for now and the government hasn’t said when it will start taking new bookings again. The Driver and Vehicle Standards Agency (DVSA) sent emails to learner drivers who had their tests postponed on July 16 asking them to rearrange their exams

Unfortunately, you’ll have to take your theory test again before rebooking your practical exam if it expired during lockdown.

DVSA chief driving examiner Mark Winn said: “I know many learners are keen to take their driving test but it is vital they have the right skills and knowledge to help them through a lifetime of safe driving before attempting it. “Learners should practice driving on a variety of roads and in different driving conditions so they are well prepared for driving independently.”

Like pubs and shops, driving centres have to make some changes to the way they carry out tests to make them Covid- 19 secure.

1. You will have to wear a face mask

Drivers and examiners will have to wear a face mask when they take their tests.

If you cant wear one, for example you suffer from asthma, then you should let the test centre know as soon as possible.

Some examiners can choose to wear gloves and use disposable seat covers as well.

You may be asked to remove your face covering briefly so that the examiner can check your ID.

You should also make sure you have one that fits correctly. The examiner will ask you to pull over if you need to adjust it.

If it becomes a safety issue, the examiner will end your test early.

2. You will find out midway through your test if you’ve failed

Normally, drivers have to wait until the end of their test to find out whether or not they had passed.

But now, those who commit a serious offence early on will find out immediately if they have failed.

They will immediately be directed back to the test centre to minimise the amount of time they spend in the vehicle.

Learners should carry on with the test if they make a minor mistake.

3. The car must be cleaned before your test

You must make sure the car has been cleaned before the instructor is allowed in the vehicle with you.

The examiner will also need to use an antiviral wipe to clean the passenger door and anything else they will need to touch inside the car.

5. Driving instructors can’t sit in the car during your test

To minimise the number of people in the car at the same time, driving instructors are not allowed to sit in the back seat while you take your test.

This is part of the new social distancing measures introduced at driving test centres.

6. You’ll be asked to get out of the car to get your results

To minimise the amount of time that you spend in the car, you and the examiner will need to step out of the vehicle while you get your results.

You will also be asked whether or not you’d like your instructor to join you while you hear the feedback.

7. Don’t come for your test if you’ve got coronavirus symptoms

You must not go for your drivers test if you or a member of your household have coronavirus symptoms.

If you’ve been contacted by NHS Test and Trace, you also shouldn’t go to the test centre.

If you get ill, you can change the time and date of your driving test free of charge, even if you do this at short notice, within three working days of your test.

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June 19, 2020
Changes to practical driving tests.

Practical driving tests are to be very different from the norm,Driving instructors will face a number of changes when lessons and tests can begin again after being postponed due to the coronavirus outbreak.The Government has issued new guidance ahead of test centres reopening in the coming weeks – but as of yet no date has been set.

But updated government guidelines published this week suggest ways that instructors and examiners can keep themselves and their pupils safe once things do get up and running again.

 

The letter, written by Gareth Llewellyn, chief executive of the Driver and Vehicle Standards Agency (DVSA) to driving instructors, said that civil servants are currently reviewing the guidance for driving examiners about carrying out tests.

This includes things like the personal protective equipment they need to wear, how they might greet candidates and how to properly clean equipment such as sat navs and tablets

The letter said masks and gloves have been ordered for all driving examiners, but there has been a delay in obtaining them because of wider shortages.

The agency, which is in charge of carrying out driving tests and approving people to be driving instructors, also warned that social distancing measures might limit the number of tests it can carry out in the coming months.

Currently all driving tests have been put on hold – meaning driving instructors, who are not employed by the government, have also been unable to work.

The Driving Instructors Association currently recommends that instructors should only give training in a car to key workers preparing for an essential driving test, such as emergency workers.

Of course all our instructors at Britannia Driving School are eager to get back on the road to get their pupils back up to test standard and we will be following the guidelines to the letter.

 

 

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June 17, 2020
Are you waiting to take your practical driving test?

Hundreds of thousands of people have had their driving tests cancelled or delayed as a result of the pandemic. It has been more than just a minor inconvenience for those looking for work and caring for children, while instructors face a nervous wait to find out when and how they can return to work safely.

Natasha Wilson was heavily pregnant when she was due to take her test in April. With a three-year-old already in tow, she had been banking on passing before she had her baby.”It’s been a struggle,” said the 21-year-old from Oxford. “I’m not able to go shopping, I’ve had to get my mum to go and get it for me.”Ms Wilson, who has been learning since 2017, applied for her test at the beginning of the year. She said: “I got an email saying they had to cancel it. Now my test is on 9 July but I feel like I will fail at the moment because I have had no practice. “I’ve got two lessons booked in the week before. Passing my test would mean being able to do my food shopping, taking the kids out, going to see my mum and my family.”

In rural areas, the situation is difficult for other reasons – the government advised people to avoid public transport, so those without their own way of getting around are struggling.

George Vane, who lives in the village of Headcorn in Kent, had been due to take his test this month, but has had it postponed until August. “It’s really frustrating because it’s put a hold on being able to find work and I’m relying on my parents to drive me around,” said the 17-year-old.

“Living in the village, there’s a couple of jobs here and there, but it’s quite hard to get a proper job where I can earn enough money. Not being able to drive has hindered my chances of getting work. It’s a huge frustration.”

Abigail Showan, 17, was due to take her test on 19 March – the day her driving test centre closed.”I got an email saying it was just the tests from then on that were cancelled so if I’d have booked it for 18 March then I’d have been fine. “Abigail, from Witney in Oxfordshire, said: “I was so nervous – you mentally prepare for it so for it to be cancelled was so frustrating. “It’s been rebooked and early July is the supposed date but I’ve got no idea whether that will go ahead. “I’ve been able to go out with my parents a few times which is OK for confidence but it’s not the same as having your instructor sitting next to you.”

The Driver and Vehicle Standards Agency (DVSA) suspended all driving tests for up to three months from 20 March. It said the official number of cancelled tests was not yet available but government statistics show about 400,000 people take their practical car tests in Great Britain each quarter.

Instructors are facing numerous considerations about returning to work and have been advised by the Driving Instructors Association to check whether learners have been in contact with anyone experiencing virus symptoms, as well as asking them to wash their hands or use sanitiser before getting in the car.

They should also keep windows open for ventilation and wipe down contact points in the vehicle between lessons.

Jane Hunt,who teaches in the Wimbledon area says she will be reducing her teaching hours to make time for cleaning the car between pupils and may make lessons longer to reduce the number of people in the vehicle each day.

She is also scrapping late cancellation charges to encourage pupils to be honest if they don’t feel well or should be isolating.

“I know it’s going to impact on my business but it’s going to be about trusting each other. We will work together with our pupils in the interest of safety.

A spokesman for the DVSA said its priority was to “stop the spread of coronavirus and keep everyone safe”.

“We will continue to work closely with driving instructor associations on how and when we can resume driving tests and lessons.”

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June 3, 2020
When will driving lessons start again?

Our instructors at Britannia Driving School recommend , to pass their driving test, the average learner requires 40 to 50 hours of teaching on the road. But with the recent changes to the UK’s lockdown guidelines, when can lessons start again?

No date has been given for when drivings lessons might be able to resume.

Under the government’s new guidelines, people in England have been instructed to go back to work if they cannot work from home and it is safe to do so.

However, in the case of driving instructors, it is not possible to maintain social distancing in the car with a learner. This means driving lessons should not be conducted during the lockdown, unless it’s for key workers. Driving tests have also been put on hold for up to three months as from March 2020, driving tests and theory tests were cancelled or moved to a later date,but emergency tests are available to those whose work is critical in the coronavirus response.

A statement from the National Associations Strategic Partnership (NASP) read: “Any decision to return to on-road training needs to be carefully evaluated by each individual trainer (and training school) and all the risks considered and weighted accordingly.

“So far we have urged caution on this issue and recommended that training should be restricted to that of key workers with an essential need to acquire a new licence or develop their driving for the purposes of driving for work or for essential journeys to work locations. However we cannot make any decisions for you, NASP recommends this is done with your risk and discretion.

“What can do is offer advice and guidance on the risks associated with delivering training at this time, how to evaluate them and how to manage them. NASP will send out our updated guidelines in a few days, Nasp will be working together to deliver under gudance for the industry at large.

“However no one at this time should feel coerced into returning to training”

Driving instructors are among the professions to be hit hard by the COVID-19 lockdown as many are self-employed.

Chris Bensted, who has been an instructor for 12 years, told Kent Live: “The interesting thing about driving instructors, even in big companies is that everyone is an individual instructor.

“This means that they are a group of individual instructors who are self-employed.

“About 40% of instructors aren’t getting help and are not eligible for Universal Credit.”

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May 18, 2020
Can i restart my driving lessons now?

Driving tests were suspended in England, Scotland and Wales for three months from 20 March. So unless it was booked for a date after 20 June, the test will not take place as planned. A similar situation is in place in Northern Ireland.

A new date for anyone whose test is cancelled will be automatically sent out by the Driver and Vehicles Standards Agency (DVSA). You cannot book a new date for a driving test yourself.

You can still apply for an emergency driving test if you’re classed as a critical worker.

In Scotland, Wales and Northern Ireland, taking a family member out for a driving lesson is still not allowed, as it is not counted as an essential journey.

The Department for Transport has indicated that this is also still the case In England, despite the recent lockdown changes. However, the AA says it’s not clear whether this would be the case if, for example, a driving lesson was given on the way to do essential shopping.

NASP advises that trainers should carefully evaluate the risks of on-road training at this time, and establish whether there is an essential need for such before taking on any new key worker pupil.

We remind trainers that they engage in in-vehicle training during this period entirely at their own discretion due to the risks involved.

The type of training NASP deems unessential, and should therefore be avoided includes:

  • Learner and novice training of any non-key worker
  • Learner and novice driver/rider training from scratch where the pupil is a key worker but does not have an essential need to drive at this time, ie they can use other modes of transport to commute and they are not required to drive for work. It is also unlikely that new learners would pass their test soon enough to be able to undertake a useful and safe driving role as a key worker at this time. It could also cause too much road risk to encourage novice drivers to rapidly gain a licence and undertake pressured occupational driving roles at this time
  • Training or driver/rider development of a driver or rider who is not a key worker
  • Training or driver development where the key worker (whether full licence holder, vocational licence holder etc) does not have an essential need to drive in their role (ie they are not driving for work or could commute using alternative forms of transport)

Training which would deem necessary :

  • Key workers who have a practical emergency test confirmed with DVSA
  • Key workers requiring new licences for essential front line roles, such as emergency response workers acquiring a first licence or needing licences in new categories
  • Key workers needing driver or rider development in order to safely and competently drive or ride in different/new vehicles which they are unused to in the same licence category, ie delivery drivers
  • Key workers needing driver or rider development to drive in a new, or increased, occupational context and whose driving risk may therefore be greater. This includes increased commuting to multiple work locations and increased driving/riding in contexts they are unused to such as motorway driving, driving after dark, rural roads, unfamiliar vehicles, UK familiarisation
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May 15, 2020
Thousands targeted with scam insurance policies

ONLINE scammers are targeting thousands of Brits with fake insurance policies that offer cover at a heavily discounted rate. Motorists who take out the fake insurance could be left uncovered in an accident and potentially be hit with hefty fines.

Known as ghost brokers, these criminals offer drivers comprehensive policies at heavily discounted rates for a small fee. But instead of providing genuine cover, drivers are sent a fake certificate that doesn’t even exist

In other cases, a real policy is actually purchased, but some of their details are changed to lower the cost of insurance. In both situations, drivers will quickly realise their insurance is illegitimate when it comes time to make a claim.

Ghost brokers will also use another person’s details such as address, birth date and even name instead of the actual customer. These details can be accessed using the electoral register, while some scammers will buy data from other hackers.

Drivers are urged to do their research before committing to an insurance policy, no matter how cheap the cover is. Motorists should purchase their policy through an insurer’s direct website or a price comparison site.

Car insurance is a legal requirement in the UK to help protect you and any other road users.

If you’re caught without insurance, you can be hit with a £300 fine and six penalty points on your licence. In more extreme cases, you could be hit with an unlimited fine and disqualified from driving.

Jenny Ross, money editor at Which?, said: ‘Ghost-broking is an increasingly prevalent car insurance scam that can lead to serious consequences, including drivers being hit with fines, penalty points or even disqualification.

‘Fraudsters are using sophisticated tactics online to trick vulnerable customers into thinking that they’re buying a legitimate policy, when in fact it’s bogus.

‘Consumers should watch out for warning signs that the insurance may not be genuine, including suspiciously low prices, and always check that the provider is regulated by the Financial Conduct Authority.’

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May 11, 2020
Drivers warned that short essential journeys could lead to flat batteries

If you’ve left the car unused since lockdown rules began, you might find it struggles to start when you need it next.

It’s been Seven weeks since Boris Johnson asked the public not to leave home except for absolutely essential journeys and exercise – long enough for weaker car batteries to go flat.

Motorists can attempt to charge batteries themselves or call for breakdown assistance to get back on the road if they need to make an essential journey.

Despite a recent upturn in road traffic, Department for Transport (DfT) figures show that journeys have fallen by around two-thirds in the past 7 weeks.

RAC spokesman Simon Williams said: “Many people will find their cars have flat batteries as a result of them being left idle for Seven weeks.

“This is an unfortunate consequence of the ‘stay at home’ advice and something we’re dealing with on a daily basis.”

Jump Starting a Car Battery

Batteries will often discharge because of a combination of constantly occurring chemical reactions and energy-sapping systems such as immobilisers, that still function even when your engine is off.

Mr Williams explained that starting a car occasionally “isn’t likely to help” either, as that does not allow enough time for batteries to recharge.

“In fact, this may end up draining a weak battery,” he said.

Alternators recharge the battery as well as generating power. It takes time for them to power cells in the battery and five to ten-minute journeys are insufficient.

Households with two cars should alternate using them for essential journeys to avoid flat batteries.

Mr Williams added: “You should also consider driving the one with the older or weaker battery more often.”

Drivers should ensure that they take precautions before leaving their car parked for an extended period of time.

Using a battery conditioner or trickle charger is perhaps the best way to ensure your car makes it through lockdown. These devices keep your battery from being drained without the need to run the engine.

Topping up fuel and oil, and cleaning your interior will improve the performance of your car after social distancing restrictions are lifted.

Mr Williams said: “If your car doesn’t start after a period of not being used and it’s needed for an essential journey, please call us.

“We’re still attending customers, whether that’s people doing their food shopping or going to work because they have to, or emergency service vehicles, delivery lorries and other critical service vehicles.”

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May 6, 2020
Safety Measures Here At Britannia Driving School

At Britannia Driving School please be rest assured our instructors and pupils health and well being is paramount.

Thinking as to when instructors can return to everyday teaching we have been devising ways to keep you all safe.

This will include the instructors not giving lessons if they have any of the corona virus symptoms, instructors asking their pupils if they have been feeling unwell or in contact with any body who is unwell or showing symptoms.

Some instructors are thinking about having a digital thermometer to check themselves and pupils alike.

They will all be carrying hand sanitizer which each pupil will be asked to put on just before they enter the car, Before and after each pupil the car will be cleaned with antibacterial wipes, handles, steering wheel, mirror, gearstick, seatbelt etc.

We are asking that the pupils wash their hands immediately prior to the lesson commencing.

When we return to the office we will still be social distancing so ask that if at all avoidable to contact us by telephone or email, we will be sanitizing everything in the office and the two meter rule will be in place, also only allowing one person at a time in the office.

We will of course be thinking of other ways we can all keep ourselves in the office, our instructors and of course our pupils.

Like everyone in the country we have been following the Downing Street Briefings for rules to abide by when we return to work and of course all of the above is subject to any changes that the Government make, The Dvsa (Driving and Vehicle Standards Agency) and the DIA (Diving Instructors Association) have both been a great help to us and our instructors during the last 7 weeks. Boris Johnson our Prime minister will be making an announcement on Sunday 10th May, Britannia Driving school will be taking information from that briefing.

Please check back for any new news here on our website or on our Facebook page, For the past 7 weeks our fantastic office staff have been remotely working from home, rest assured we are still here for you.

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May 4, 2020
More than 9,000 motorists are still legally driving with 12 or more points on their licence

SOME 9,349 drivers are still legally on the roads with 12 or more licence points, data shows. Most have pleaded “exceptional hardship” in court to avoid a driving ban of up to two years.

Being unable to work is more than  often an argument — but footballers and celebs have got off the hook by claiming they would have to stop helping charities.

The DVLA told Auto express Express: “A court can exercise its discretion and not disqualify the driver.”

Jack Cousens, of the AA, said “eyebrows will be raised” at the figures. “There are concerns from the Sentencing Council that the ‘exceptional hardship application’ used by drivers to keep their licence is used too frequently “It’ll be interesting to see what conclusions they come to.” Lord Justice Holroyde, chairman of the Sentencing Council, said: “The Council is aware of public concern that offenders w ho have incurred 12 penalty points or more are not always disqualified from driving.

 

“There are legitimate reasons why this might happen; the law allows for such a disqualification to be avoided or reduced for reasons of exceptional hardship.

“We have recently consulted on proposed new guidance that will set out clearly the matters to be considered by the courts when deciding exceptional hardship applications.

“We will consider the responses to that consultation, and will issue guidance that will help make sure these cases are dealt with fairly, consistently and in accordance with the law.”

 

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