The Driver and Vehicle Standards Agency (DVSA) are to introduce a more flexible approach to the way it handles practical tests cancelled by candidates at short notice from 1st April 2014.
As it stands, candidates automatically lose their fee if they cancel or change their test without giving DVSA 3 clear working days’ notice.
From 1st April, candidates will be able to rebook their test at short notice with no charge if they can’t take their test for the following reasons:
– A medically certified illness
– A bereavement
– School exams
DVSA will also continue to offer a refund or new test date to serving members of the armed forces who are called for duty.