June 25, 2010


Insurance companies and breakdown services compete for business often by offering special discounted offers to new customers, but it is the loyal customers that lose out.

Customers who have been members for years can pay up to a third more than new customers online.

However, don’t be duped into thinking that the price they offer you as an existing customer is fixed. If you contact them with regards to leaving and taking your business elsewhere, more often than not they will lower their original quote.

Even this seems somewhat unfair, as those who are not confident enough to contact the company and demand a lower premium will pay whatever they want to charge.

You must also be aware that with most insurers and breakdown companies, after the first year they will use what is known as ‘continuous payment authority’ whereby they can charge your card the next years charges regardless whether you want them to or not.

Natasha Simper of Britannia Driving School said: “My advice is shop around for the best deal, don’t be afraid to challenge quotes and threaten to take your business elsewhere and remember to keep an eye out for your renewal date, if you don’t want to stay with your existing company, you need to opt out of the payment so that it does not automatically go through.”

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