Natasha Forrest – Morden, Surrey (24th February 2012)

I passed my driving test yesterday and it’s all thanks to my great driving instructor Tony. Tony listened to my previous international driving experience and worked out a learning programme that would best suit my skills. He was very patient, spoke very nicely when you made mistakes and was always trying to keep your confidence up, by focusing on your positives, and by gently saying that these are not so good skills, so we need to improve them. Even though I could drive, I had many bad habits and was very apprehensive that I could pass my test in only having 5hrs driving lessons, but it worked! I would definitely recommend Tony if your are a first time or experienced driver because he has great patience. The customer service at Britannia was also great, as they listened to what I wanted and chose a suitable instructor for me, unlike the AA who just wanted to sell me lessons and when I paid for Automatic car lessons, they hooked me up with a manual car instructor, and then told me it would take 7 days to refund my money back. Go with Britannia, you will not be disappointed!