Fernanda Loos – Sutton, Surrey (26th January 2012)

I just took my driving test today and passed 1st time. I have my instructor John and Britannia to thank for that. When we started I had quite a few hours of driving lessons that had not helped me much with my confidence. I was at that stage when you begin to question yourself ‘should I insist on this?’ John at Britannia just showed me where my weaknesses were and how to improve them, but from the very first day he made me feel confident I could do it despite my low self esteem that day. He always made me feel rewarded every time I did things right and he knew just how to push me with the right words, without ever being nasty or putting me down. I can definitely recommend John to all learners, but especially to those who, like me, got to the brink of giving up and don’t feel any confidence in their skills. John taught me lessons that I hope to carry on for life. I cannot thank him enough for all the hard work, in the end it was really worth it: passed with only 3 points taken off, first time! Thank you, John, thank you Britannia team!