Charlotte King – Balham, London (21st December 2011)

I could not be more impressed and satisfied with the service I received from Britannia Driving School, from the moment I picked up the phone to enquire about an intensive driving course to the fantastic feeling of passing my test. My instructor, Vinni was a star and a very patient man! After a 12 year gap of taking my last driving lessons and unsuccessful tests I was beginning to wonder if I would ever get my license. Plans to emigrate abroad proved the impetus I needed to get behind the wheel again but also gave me a very tight deadline in which to try and get my license. Hollie in the Britannia Office was great at talking me through how the course would work, incredibly efficient at booking my tests within such a short timescale (especially when she managed to rebook my theory again within a week because I forgot to bring my counterpart license to the first scheduled test!) and always on hand to help with any queries I had. My instructor, Vinni, was incredibly patience, always thorough and positively challenging with a calm and relaxed manner. His method of teaching was fantastic, always clear and responsive to my driving even after a 4 hours lesson. He instantly put me at ease and built up my confidence behind the wheel. He was also able to spot the key areas I was struggling with and we were able to focus on these in more detail. Before I took my lessons with him I would have never thought I could pass my test let alone pass with only 1 minor fault. I happily recommend Britannia to anyone thinking of taking lessons and especially Vinni as an instructor. I wish I had gone through them 12 years ago but very happy I have gone through them second time round! Thanks Vinni and Hollie!