August 13, 2021
Always Do your homework when looking for an instructor!

A couple who mis-sold driving lessons to thousands of learner drivers across the country have been sentenced to 46 weeks’ custody, suspended for two years, at Leeds Crown Court today (Friday 24th July) after pleading guilty to breaching the Consumer Protection from Unfair Trading Regulations.

The pair have also:

  • been ordered to undertake 200 hours of unpaid work
  • received director disqualifications for seven years
  • been ordered to pay £24,974.09 in compensation, £50,000 in court costs and £100 each in victim surcharges.

Beverley Midgley-McDonald (51) and Alistair Midgley-McDonald (52), of Stanwell Road, Penarth, ran ‘Drive Dynamics’, a driving school that promised customers very cheap driving lessons with local instructors, who were either independent driving instructors or franchisees.

The company advertised online, describing itself as ‘the UK’s most liked driving school’. This attracted many learner drivers who paid hundreds of pounds up-front for driving lessons. They were told their money would be refunded if a local instructor was not available.

Customers soon discovered the promises made by ‘Drive Dynamics’ were too good to be true. Specifically:

Customers would not be contacted as promised or even at all about arranging a lesson.

Instructors were not available in the learner’s area so lessons could not be provided unless the customer was prepared to travel elsewhere to get them, sometimes hours away.

Instructors who were available were not prepared to provide or continue with lessons, if they had started, because they had not been paid by ‘Drive Dynamics’

Every year from 2013 the company received hundreds of complaints, either directly or via Citizens Advice, Action Fraud, the Driver and Vehicle Standards Agency and Trading Standards services from across the country. Hundreds of customers sought refunds or repayment through chargebacks, but the company actively tried to avoid giving refunds.In mid-2014, ‘Drive Dynamics’ was contacted by West Yorkshire Trading Standards and received training and advice to improve business practices, such as processing refunds, terms and conditions, cancellation rights and claims on its website. This advice led to a fall in complaints.

The company behind Drive Dynamics went into liquidation in 2015 – as it was unable to pay its creditors – and ceased trading, although it appeared that Drive Dynamics itself was still operating. The company was still trading, still making sales and still generating complaints under a newly incorporated company. Thereafter, the company continued with the same flawed business model that generated even more complaints.

Customers regularly posted negative reviews of the company on Trust Pilot, which led the defendants to hire outside agencies to manipulate review sites rather than provide refunds or improve business operations. As well as customer detriment, many drivers who had provided lessons simply weren’t paid.

Lord Toby Harris, Chair of National Trading Standards, said:

“The defendants profited from a business model that cheated learner drivers and instructors. Their company took people’s money, frequently didn’t give them what they’d paid for and ignored complaints and refund requests. Rather than take steps to improve their operation, they have acted dishonestly and it is only right that they now face consequences for their actions.”

The sentences follow an investigation by the National Trading Standards Regional Investigation Team (Yorkshire and Humber), which is hosted by City of York Council.

Councillor Andrew Waller, portfolio holder for Trading Standards at City of York Council, said:

Our team undertook a complex investigation into a prolonged period of unfair trading. Not only did the defendants leave hundreds of learner drivers, parents and driving instructors substantially out of pocket, but they tried to frustrate and delay the investigation getting to court. I applaud our investigators for their persistence and showing that unfair trading won’t be tolerated.”

The Advertising Standards Authority had also issued warnings to Drive Dynamics, ruling that its advertising to instructors was misleading.

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July 15, 2021
The driving questions that stump motorists the most

DRIVING laws can cause confusion and there can sometimes be a grey area over what could land you with a fine and what doesn’t.

The rules and regulations of driving often have motorists scratching their heads trying to figure out the legislation.

Some of the laws could land you in trouble with the police, with some having more serious repercussions than others.

Experts have encouraged drivers to check the legalities before stepping behind a wheel, in an attempt to keep people safe.

Here we run down the motoring myths and reveal what is legal and what is not.

Is it illegal to drive with an expired driving licence?

Motorists who are caught without a valid driving licence could face losing it for good.

It is illegal to drive without a licence that is not in date, and there are hefty punishments in place if you do.

Your car could be seized, and repeat offenders can even have their vehicles crushed or disposed of by police.

It could also land you with a fine of up to £1,000 and between three to six points on your licence. The date can be checked on the card under section 4b.

Is it illegal to drive with bare feet?

There is currently no legislation in place that requires Brits to wear appropriate shoes for driving.

However, suitable shoes are always recommended when behind the wheel so you can competently operate the pedals.

Driving barefoot carries the risk of having poor grip on the pedals, and if an accident is linked to this it could cause your insurance to be void.

Is it illegal to drive in certain footwear?

No footwear is illegal to drive in, so long as they are considered safe to do so.

Flip-flops or sandals may also be a risky choice as they can sometimes get wedged underneath the pedal or slip off.

There are some guidelines for what footwear is suitable:

  • Have a sole no thicker than 10mm…
  • … but the sole should not be too thin or soft.
  • Provide enough grip to stop your foot slipping off the pedals.
  • Not be too heavy.
  • Not limit ankle movement.
  • Be narrow enough to avoid accidentally depressing two pedals at once.

  • Is it illegal to drive with one headlight?

    Anyone who is caught driving with one headlight is breaking the law, and risks getting a fixed penalty notice.

    Police will pull over any vehicle that is not working properly, and hand the driver £100 fine. Points will not be added to the licence.

    If it is challenged in court you could face a fine of up to £1,000, so it is important for drivers to check their lights regularly.

     

    According to the highway Code, “lights, indicators, reflectors, and number plates MUST be kept clean and clear”.

  •  

    Is it illegal to drive without a shirt?

    Driving without a shirt is not illegal, as it should not hinder any movement or driving ability.

    However it might cause other drivers to take a second look at you while driving on the road.

    You also run the risk of police officers stopping you for indecent exposure, but depends on the situation.

  •  

    Is it illegal to drive without an MOT?

    It is illegal to drive without an MOT, unless you are driving to a booked MOT test or from a garage for repairs.

    If you are caught driving by the police you can get a fine of up to £1,000, and the Automatic Number Place Recognition system will flag up any cars that do not have a valid MOT.

    It is important to carry proof of your MOT booking with you when travelling, so it can be produced to give as evidence.

    Anyone who continues to drive without an MOT is putting themselves and other road users at risk.

    Fines can go as high as £2,500 and multiple offences can lead to the loss of a licence altogether if you are already carrying points.

  •  

    Is it illegal to drive with headphones?

    Driving with headphones in is not illegal, but it can lead to reduced awareness on the road.

    People may wear the devices to operate a phone hands free or listen to music, but it could cause a distraction.

    If you are deemed to be driving carelessly you could face a fine of £100. But if your case reaches court then it can go up to a maximum fine of £5,000, nine penalty points and a possible driving ban.

  •  

    Is it illegal to drive without a spare tyre?

    It is not illegal to travel without a spare tyre, but there are rules that have to be followed if you choose to do so.

    Any tyre has to comply with tyre laws, which means ensuring that the pressure is suitable for driving.

    They must also meet the minimum requirement of 1.6mm across the central ¾ of the tyre width.

    Anyone who is found to be driving with a tread that is lower than the legal minimum can be given up to three penalty points and a fine of £2,500 per illegal tyre.

    Is it illegal to drive with loud music playing?

    Driving while playing loud music is likely to be safer than listening through headphones, and is not illegal.

    However it can still land you with a penalty if it is deemed a distraction. It can result in a £100 fine and three points on your licence.

    In circumstances that are deemed more extreme you can be hit with a £5,999 fine and a driving ban.

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March 17, 2021
L-TEACHERS DATES OK WITH U-18S

The following story has been in the news recently, what do you think?

At Britannia Driving School we wouldn’t condone this type of behaviour from any of our instructors.

DODGY driving instructors won’t be banned from having relationships with teenagers under tough new laws.

Ministers blocked proposals to the motoring teachers to be included alongside sports coaches, and religious teachers in a list of professions that are deemed “positions of trust” – which bans them from having flings with teens aged 16 and 17.

But driving instructors have been left off the list as Whitehall insiders felt it “ran the risk of criminalising legitimate relationships and undermining consent law.”

Campaigners had hoped to see instructors added to the list, but Whitehall sources said it risked “increasing age of consent to 18 by the back door.”

Justice Secretary, Robert Buckland QC said: “This Government has pledged to crack down on crime and build safer communities.

“We are giving the police and courts the powers they need to keep our streets safe, while providing greater opportunities for offenders to turn their lives around and better contribute to society.”

Home Secretary Priti Patel added: “On becoming Home Secretary, I vowed to back the police to cut crime and make our streets safer.

“This Bill delivers on that promise – equipping the police with the tools they need to stop violent criminals in their tracks, putting the thugs who assault officers behind bars for longer and strengthening the support officers and their families receive.”

Peter Wanless, chief executive of the NSPCC, said: “We are delighted that after relentless campaigning, the Government has finally listened to our calls and agreed to close this legal loophole.

New tough laws will be unveiled to Parliament today in the new Police, Crime, Sentencing and Courts Bill.

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January 5, 2021
Driving and riding lessons and tests – National lockdown

On 4 January, the government announced a new national lockdown to control the spread of coronavirus.

You can read more about the lockdown measures on GOV.UK

Driving and riding lessons

Driving and riding lessons, including CBT must not take place until the restrictions are lifted. This includes ADI part 2 and 3 tests and standards checks.

Driving and riding tests

All driving and riding tests have been suspended from 5 January until the restrictions are lifted.

We’ll email candidates who are affected by this to let them know we will reschedule their test.

If you have booked a test for any of your pupils you will receive an email to let you know it will be rescheduled to a new time and date. You will need to contact your pupil to let them know.

We’ll then send you an email with the new time and date as soon as possible; please ask your pupils to be patient.

If the new time and date is not suitable for you or your pupil, you can choose a different time and date on GOV.UK. You will need your pupil’s driving licence number to do this. Your pupil does not need to pay again to do this.

Theory tests

All theory tests will be suspended until the restrictions are lifted.

We will email anyone who has booked a test and is affected by this to let them know their theory test is on hold and that they will need to reschedule it by visiting https://www.gov.uk/change-theory-test.

If you booked your pupil’s theory test you will need to log into the booking system and rearrange their test for a new date and time.

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December 9, 2020
Driving Test cancelled due to dirty car.

Leo Sargent, 17, forked out £62 for his driving test but will now need to retake the exam after his examiner allegedly told him his 14-year-old car’s footwell wasn’t clean enough

A teenager who waited months to sit his driving test was left “devastated” after it was cancelled last minute because the examiner thought his car was “too dirty”, his mum has claimed.

Leo Sargent, 17, was ready to start his driving test last Friday in a 14-year-old Ford Fiesta, but was gutted when the examiner looked at his footwell and is said to have halted the test.

Leo’s mum Jane Sargent, from Morningthorpe, Norfolk, said she had gone out in the snow on the same morning of the exam last Friday to ensure the car was spotless.

But the examiner wiped a cloth over the footwell and told them the £62 test wouldn’t go ahead because it was “too dirty”, she said.

Mum-of-three Jane, 55, said: “It was a real kick in the teeth. We were both really miserable.

“They basically expect you to have a brand new car in order to take the test.

“There was a little bit of mud in the footwell by the time we arrived, but we live on a farm, so there’s not much we could do about it.

 

“It’s an old car, so it’s going to have a bit of wear and tear.

“I basically begged the driving examiner to let me clean the car again then and there so that Leo could still take his test – but he said that it was too late.

“He was completely uncaring.

“I think he was really paranoid about Covid and cleanliness, because he wouldn’t even touch the door handle to open the door to show me the footwell.”

She added: “I understand the need to be Covid-safe, but if they’re going to be that particular about it, I think they should provide plastic sheets to cover the seats and the footwells during the test.”

Jane, who is also mum to a 19-year-old son and 13-year-old daughter, said that Leo has struggled with not being able to drive himself around during the Covid-19 pandemic.

She said: “We live right out in the middle of nowhere, so Leo has found it really hard this year not being able to see his friends, or go and play any sport or go to the gym.

“This has just been an extra kick in the teeth. I really want him to be able to be independent.

“With the lockdowns it has taken him months to be able to make an appointment.”

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November 4, 2020
Britannia lockdown update.

As of tomorrow we have to close our offices but not our business.
We are still open!
Our doors maybe closed, but we are still working for you,with us working safely from home we can continue to provide the same level of service to all our pupils and instructors through our usual phone,email and livechat contact details.
Whilst we may not be meeting in person you can be assured we are just as keen to look after everyone and will commence usual services as soon as the government restrictions have been lifted
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November 2, 2020
Update On Lockdown Measures.

Update on lockdown measures in England

Following the announcement on Saturday 31 October 2020 around further lockdown measures being introduced in England, we are working closely with the Government to agree the impact these will have on DVSA services.

All driver and rider training and tests will be suspended in England from 5 November until 2 December 2020. We will be contacting affected test candidates soon.

We’ll keep you updated on the situation and provide further guidance when we’re able too.

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November 2, 2020
Will Driving Lessons go ahead in the November Lockdown?

After Saturdays  announcement by Boris Johnson on the second National Lockdown in England from Thursday 5th November 2020 to Wednesday 2nd December 2020, what does that mean for driving lessons and driving tests?

Q: When will we know if driving lessons can continue during the November National Lockdown?

A: We are awaiting information from the DVSA, as soon as we receive this we will communicate this on our website and to our Driving Instructors

Q: Will Theory Driving Tests be suspended due to the November National Lockdown?

A: It is currently unknown, as above, we are awaiting information from the DVSA. Please keep an eye out for emails from your booking.

Q: Will Practical Driving Tests be suspended due to the November National Lockdown?

A: It is currently unknown, as above, we are awaiting information from the DVSA with regards to Practical Driving Test. Please keep an eye out for emails from your booking.

Q: I have a driving lesson before Thursday 5th November, is it okay to continue?

A: Yes, we are still taking bookings and our Driving Instructors will remain teaching driving lessons, whilst we await confirmation from the DVSA that we can continue.

Q: If driving lessons are temporarily stopped again, can I still book lessons with you?

A: Yes! Like with the first Lockdown our lovely customer service advisors will be working to help our Instructors fill their diaries and ensure you can learn to drive as soon as possible.

Q: Will driving lessons and driving tests continue for Key Workers, regardless of the lockdown?

A: During the first lockdown driving lessons and driving tests did continue for essential workers, whilst they were cancelled for everyone else. We will update you with confirmation on this when we hear from the DVSA.

Q: I have my Practical Driving Test booked between 5th November and 2nd December, what should I do?

A: We recommend that you speak to your Britannia Driving School Instructor, we will keep them updated with the latest information from the Government and DVSA. And please check your emails regarding your booking.

A spokesperson for the Agency said: “We are working closely with Government to agree the impact of the lockdown in England on DVSA services.

“We will update customers as soon as possible.”

The DVSA will contact you directly if your test is affected by local restrictions in England and Scotland.

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October 29, 2020
War veteran driving instructor ‘has to stand in rain’

A disabled war veteran driving instructor said he has been repeatedly forced to sit outside during wet and windy weather because of the closure of test centre waiting rooms.

Andy Small, from Cornwall, said blanket national closures due to Covid-19 were “ridiculous”.

“All instructors now have to sit or stand, outside, for up to 40 minutes while tests take place,” he said.

The Driver and Vehicle Standards Agency said it was reviewing the situation.

Mr Small was medically discharged from the army in 2010 and has rheumatoid arthritis.

He served in the Gulf War, completed two tours of Bosnia and was awarded the Royal Warrant in 2005.

He said he could not stand for long periods so when pupils have been taking their tests, he would be sitting in the car park in a camping chair, holding an umbrella.

“The inclement weather conditions will only deteriorate over the coming months,” he said. “There is no cover.

“A number of instructors have underlying health issues which will be made worse.

“This will lead to many experiencing a physical and financial difficulty because they’ll become ill and need time off to recover.

“Now a tiered lockdown has been introduced across the country, surely test centre waiting rooms should be reopened using a similar approach?”

He said it was ridiculous to have a blanket closure when “some areas of the country are at lower risk than others”.

Mr Small said he wanted the DVSA to look at waiting rooms based on the size of the test centre.

“We have five examiners covering Bodmin and can maintain social distancing guidelines with no difficulty,” he said.

“The examiners can sit in our cars, inches from strangers, but we’re not allowed to be in a waiting room that can accommodate us with social distancing.”

The DVSA said it was working with the Health and Safety Executive and driving instructor associations to ”review our centres”.

“We are initially reopening nine waiting rooms and to ensure everyone’s safety we will review the measures we put in place and get feedback from staff and our waiting room visitors before we open anymore,” it added.

Bodmin test centre is not one of the nine. Our automatic instructor Jane has said its very difficult in some of these treacherous weather conditions if there is no cafe nearby, to seek shelter with a warm drink.

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